With which cargo company will my order be delivered?

The delivery of the products you have purchased from Romtekexport.com is made through contracted logistics companies.

Do you store my credit card information?

Your credit card information not stored by Romtek Export LTD ŞTİ. 

Is it safe to shop from Romtekexport.com?

While making a payment, the information about your credit card is encrypted using 128bit SSL and 
automatically reaches the bank where the payment is made and provision is taken. During this process,
 your information not stored by Romtek Export LTD. STI. and is only sent to the bank. 

Why should I become a member? Can I shopping without singing up?

You can shop with your visitor ID without being a member of Romtekexport.com. However, we recommend that 
you create a subscription so that you can track your orders through the system and we can contact with you in necessary,
 and can send to you information about your order status updates.

Should I update my membership information?

Since all up-to-date information about your order will be shared through your contact information that 
you declared when creating a membership, we recommend updating your account in case of a change in this information.

I forgot my password, what should I do?

Your new password will be sent to your e-mail address if you enter your e-mail address for which you have created a 
subscription to our system and click on the "I forgot my password" button.

How can I shop from Romtekexport.com?

After creating your Romtekexport.com membership or logging in, you can start shopping immediately. 
If you wish, you can search for the brands or products you are interested in; After you mark the 
products you like and their variants (size, color, if any), you can add them to your cart and complete
 your shopping by filling in the delivery and payment information.

How can I use campaign, discount coupon codes?

On the My Basket page, you can take advantage of our offers by entering your coupon code suitable for the products in your cart in the "Coupon Code" field under the order summary screen and clicking the "Apply" option. Make sure you see your coupon discount in the order summary discount area.

Do your prices include VAT?

Yes. The prices you see on Romtekexport.com are VAT included.

How will I make the payment? What are my payment options?

a. You can pay for your purchases from Romtekexport.com using a credit card of any bank.

b. You can pay with debit cards and cash payment (ATM) cards.

D. You can pay with credit cards of foreign banks.